Frequently asked questions
Our Guarantee — Start Here
Three things our competitors can’t match: a hassle-free returns policy, a roomy toe box that won’t crush your toes, and a team that’s always ready to respond when you reach out.
Our Love Em or Leave Em 30-Day Guarantee. Wear them for a full shift. Full refund if not satisfied — worn pair included, no return shipping needed.
Sizing & Fit
Use our 2-step size finder: shoe size + widest calf circumference. Between sizes? Size up.
Free Fit Guarantee — we send the correct size free including return shipping. No fees.
Ankle for low-impact wear. Crew for everyday. Knee-high for travel, long shifts and recovery — most versatile option.
Product & Performance
True Graduated 15-20 mmHg Compression — max pressure at ankle decreasing up the leg. Pressure-tested every batch.
No. Reinforced wider toe box engineered to eliminate bunching — the #1 complaint against competitors.
No. High-grade double-stitched elastane maintains compression for 50+ washes.
No. Bamboo/Microfiber blend — antibacterial, hypoallergenic, moisture-wicking. Dry and odour-free after 12-hour shifts.
100% Australian-owned. Dispatched from local warehouse. No dropshipping, no white-labelling.
Returns & Guarantee
30-Day Guarantee covers worn try-on returns. No hygiene clause. No fine print.
Full refund within 30 days. No exceptions, no arguments.
Care & Washing
1. Mesh laundry bag. 2. Cold gentle cycle, mild detergent. 3. Air dry or tumble dry low. 4. Replace every 3-6 months.
Shipping & Orders
Dispatched within 24 hours. Standard 2-5 business days. Express available at checkout.
Not yet — Australian customers only for now.
Tracking link emailed on dispatch.
Support
Every enquiry within 24 hours Mon-Fri AWST. Real responses, no bots.